SAP Knowledge Base Article - Public

2756439 - Exception 70000009 happens when opening story with a lot of charts based on Live HANA connection in SAP Analytics Cloud (SAC)

Symptom

Below error is displayed when opening one story with a lot of chart based on Live HANA connection:

  • Unable to retrieve data from the datasource. Error: [Caught exception : exception 70000009: Memory allocation failed]

Environment

  • SAP Analytics Cloud 2018.19.12

Reproducing the Issue

  1. Log on to SAC tenant.
  2. Open one story with a lot of charts based on Live HANA connection.
    => It will take a long time to load all charts.
    => Some charts (not always same one) cannot be shown finally but get error message:
          Unable to retrieve data from the datasource. Error: [Caught exception : exception 70000009: Memory allocation failed]
    => Google Chrome browser will cost over 800MB memory.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, Live, HANA, SCP, HCP, charts, story, 70000009, Memory, allocation, fail, failed, exception , KBA , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , Problem

Product

SAP Analytics Cloud 1.0