SAP Knowledge Base Article - Public

2756417 - Enable Perfect Store in C4C

Symptom

You are not able to activate Perfect Store in your SAP Cloud for Customer system.

Environment

SAP Cloud for Customer

Reproducing the Issue

You are not able to locate Perfect Store in the system.

Cause

To use Perfect Store, you need to add it to the project scope in Business Configuration.

Resolution

  1. Go to Business Configuration work center.
  2. Go to the Implementation Projects.
  3. Select your Project.
  4. Select Edit Project Scope.
  5. Navigate to Scoping.
  6. Expand Industry Solution.
  7. Check the box next to Consumer Product Extended.
  8. Check the box next to Perfect Store Execution.
  9. Click Next and Finish.

Keywords

Perfect Store, Activation, Store, store scoring,engagement map , KBA , LOD-LE-PSP , Perfect Store , How To

Product

SAP Cloud for Customer add-ins all versions