SAP Knowledge Base Article - Public

2755844 - Follow/Unfollow Candidates - Recruiting Management

Symptom

Within 1902 release it's now possible as a recruiting user to follow/unfollow candidates.

In this article we are going to provide you an overview where you can find such option and how it can be enabled in your instance.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management (RCM)

  • Candidate Relationship Management (CRM)

Resolution

User Interface Usage

Recruiting users can follow/unfollow candidates on pages with details of single candidate (Candidate Profile, Application) or mass candidate (Candidate Search, Application List, Talent Pool). See below one example of each case:

Candidate Profile

Candidate Profile.png

Recruiting > Job Application

Application.png

Recruiting > Candidate Search

Candidate Search.png

Recruiting > Candidate > Talent Pool

Talent Pool.png

RBP Settings

Recruiting users should have Follow and Unfollow External Candidate permission under Recruiting Permissions to use this feature. Refer to the below image to see the option available in Manage Permissions Roles from Admin Center.

RBP_Follow_Unfollow.png

Expected Behavior

  1. A recruiting user can follow or unfollow candidates;
  2. The candidate actions followed by a recruiting user are:
    1. Candidate Logs In to the Career Site

    2. Candidate Completes a Data Capture Form

    3. Candidate Saved a Draft of a Job application

    4. Candidate Abandons Job Application

    5. Candidate Applies to a Job

  3. A recruiting user cannot follow more than 100 existent candidates.
  4. Recruiters can acess Activity Tracking and Dashbord (release 1905).

Keywords

Follow, Unfollow, CRM, RCM, Candidate, Talent Pool, Recruiting, Tracking, Activity , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-CRM , Candidate Relationship Management , How To

Product

SAP SuccessFactors Recruiting all versions