You are not able to add Products in a sales documents, the product value selection item grey-out after you click Add button.
SAP Hybris Cloud for Customer
Reproducing the Issue
Take Sales Quote as an example:
- Go to Sales work center.
- Go to Sales Quote work center view.
- Open Sales Quote XYZ and navigate to Product facet(XYZ represents the Quote ID).
- Click Add button to add a product.
- Find the product value selection item grey-out.
Scoping to sell standard products is not checked in Business Configuration.
To activate this function, please ask your key user to do the following steps:
- Business Configuration work center.
- Edit Business Configuration work center.
- Edit Project Scope
- Go to Scoping step.
- Go to Sales>>Product and Service Portfolio for Sales.
- Enable “Sell Standard Products” option.
- Click Next, and then Finish button to save the changes.
product value selection;product grey out;cannot add pruduct; , KBA , LOD-LE-CQP , Customer Quote Processing , How To