SAP Knowledge Base Article - Public

2755200 - Unable to feature a Curriculum or create group from a Curriculum - SAP Jam

Symptom

  • In LMS integrated SAP Jam instance, the 'Feature'/'Create Group' options are not being shown for Curriculum in the Learning tab. 

Environment

SAP Jam

Reproducing the Issue

  • Log in to the SAP Jam instance.
  • Go to 'Learning' tab (can also be labelled 'Business Records', instead of Learning).
  • Click on Curriculum.
  • Mouse over on any Curriculum, the pop up window with curriculum details does not show the Feature or Create Group options, that are shown for LMS Items.
    2019-02-15_20-33-43.jpg

Cause

The Curricula in concern are not assigned to the Jam user in LMS.
User on Jam can only "Create Group" or "Feature in a Group" a Curriculum if it is assigned to them in LMS.

Resolution

  • Assign the desired curricula to the Jam user in LMS.
  • Then the Feature/Create Group options will be available to that user for those curricula in Jam.

Keywords

LMS Jam integration Curriculum Feature , KBA , LOD-SF-JAM-LMS , JAM integration issues with LMS , Problem

Product

SAP Jam Collaboration 1811