SAP Knowledge Base Article - Public

2755136 - How to request changes in Company Settings - Provisioning

Symptom

Provisioning is not available to customers. How to request a change to be done in Company Settings - Provisioning?

Environment

SAP SuccessFactors HCM Suite.

Resolution

Provisioning system is only available for Implementation Partners, Consultants and SAP Customer Support Engineers. Once any change on Provisioning is needed, you need to contact your Implementation Partner or Consultant.

In case you don't have partner or consultant, you will need to create an incident for SAP Customer Support under the component LOD-SF-PLT-PRV. Please make sure to provide all the below items in your incident description:

  • Company ID
  • Name of the field you want to update
  • If applicable, the new value for the setting you want to update
  • Explicit approval for Support Engineer making changes on your environment

See Also

2751688 - Update Scheduled Jobs details 

2273365 - Provisioning Access/Revoke Request - Implementation teams, Partners, Professional Services

Keywords

Provisioning, Company Settings, Change, Request, Scheduled jobs , KBA , LOD-SF-PLT-PRV , Provisioning Changes , How To

Product

SAP SuccessFactors HCM Suite all versions