SAP Knowledge Base Article - Public

2753390 - Incorrect Brand Name Showing-Up in the Search Results page - Recruiting Marketing

Symptom

  • I have more than one brand set up in my RMK career site. However, when a candidate searches for jobs the incorrect brand is appearing in the search results.
  • Incorrect Company Name appearing in the Career Site

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Marketing (RMK)

Reproducing the Issue

  1. Go to RMK Career Site brand (e.g. https://training47.valhalla.stage.jobs2web.com/Blue)
  2. Click on the search button to search for jobs
  3. In the search results page the incorrect brand will appear next to Home link as shown below

 Search_Results.png

Cause

The string after at comes from the field Company Name in Command Center > Info.

CC_Company_Name.png

Resolution

Product Management team has confirmed this is an expected behavior and the software doesn't allow to have one Company Name for each brand in RMK. Customers interested to have such option in the future should vote the following enhancement in the Influence Page:

 https://influence.sap.com/sap/ino/#/idea/220082

An alternative solution proposed by Product Management team is to use a generic Company name such as "2019" or "our company".

See Also

2230628 - Expected Behavior – Enhancement Request

Keywords

Incorrect Brand, Company Name, Command Center, Search Results Page, RMK, Career Site Builder, CSB, Recruiting Marketing , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors Recruiting all versions