SAP Knowledge Base Article - Public

2751752 - External Site in LMS

Symptom

External Site is created however external users do not see the "Forgot Password" link

Environment

SAP SuccessFactors Learning

Reproducing the Issue

1. As an LMS Admin create an External Sites

2. Try to access the external site

Notice that there is no "Forgot Password" link

Cause

There is a configuration that you need to enable to for this to work

Resolution

Go to System Admin > Configuration > Global Variable

Under Password Settings put a checkmark on the

See Also

2312962 - Enable User Reset password (Forgot Password) for all LMS user accounts

2374445 - Login Lockout Settings not being Applied under External Site

Keywords

external sites reset password, forgot password link, external users , KBA , LOD-SF-LMS-ADM , Admin Tools , Problem

Product

SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708 ; SAP SuccessFactors Learning 1711 ; SAP SuccessFactors Learning 1802 ; SAP SuccessFactors Learning 1805 ; SAP SuccessFactors Learning 1808 ; SAP SuccessFactors Learning 1811