SAP Knowledge Base Article - Public

2750883 - Offboarding and Onboarding Activities are not appearing on Manager's To Do Tile

Symptom

In Onboarding the manager has uncompleted activities on the Onboarding or Offboarding Process,
But they are not appearing on his To Do tile on the Home page.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Logon to BizX as a Manager 
  2. On the home page
  3. The To Do Tile does'nt have Onboarding tasks to complete

Cause

The manage in particular has never been a hiring manager for a candidate on the OCI Object

Resolution

  1. Logon to BizX
  2. Import and Export Data
  3. Choose Export
  4. Search for OnboardingCandidateInfo
  5. Export all records
  6. Search the managerId column for the manager 
  7. If he is not present that is the reason why he does not have Onboarding activities on his To Do tile.
  8. To fix that he must be a hiring manage for at least one candidate on the Onboarding Candidate Info object
  9. You can either create a dummy candidate and make him the hiring manager, or edit one of the OCI Object and have him as manager 

Keywords

To Do, Tile, Onboarding, Offboarding, PHV, NES, OS , KBA , LOD-SF-OBD-OFF , Offboarding , Problem

Product

SAP SuccessFactors Onboarding 1811