SAP Knowledge Base Article - Public

2747554 - Using Send A Copy in Job Requisitions - Recruiting Management

Symptom

  • Certain features of a job requisition do not work as expected 
  • Unexpected errors occur during the processing of a job requistion
  • When trying to reopen a closed job requisition, changes are not getting saved

Environment

SAP SucessFactors Recruiting Management

Cause

The use of the 'Send A Copy' feature is not supported in Recruiting and should not be used in job requisitions.

Resolution

While this feature is used within other modules of Success Factors, we do not use it in Recruiting. This Send A Copy feature is currently not supported in Recruiting and therefore we do not advise to use it within the module.

Cloud Product Support cannot provide assistance for any consequences this may have as it will most likely lead to corrupted data or unexpected behaviour on the form.

If you have used this feature and are having issues with that particular job requisition, you will need to delete the requisition and create a new one without using the 'Send A Copy' feature.

Keywords

Send A Copy; Job Requisition; form; route map; reopen job requisition; , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions