When creating an offer letter and clicking on the insert token button, the token pop-up window is over expanded.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
SAP SuccessFactor's Recruiting Management
Reproducing the Issue
- Navigate to Recruiting and select a candidate in the Offer status on a requisition
- Under "Take Action" select Offer > Offer Letter
- Select any template
- Click on the Token button (Insert Job Requisition Field)
- See that the token pop-up window is over expanded
The reason it is expanded is because the field label for a token(s) is too long.
In order to fix this either remove this token from custom tokens if it is a custom token OR make the field label shorter.
Offer letter, insert job requisition field, token, token pop-up window, too long , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem