Upon accessing the E-Mail Integration work center views namely User Settings view or Groupware Settings view, you receive the below error:
ISA-081: An unexpected server error occurred. Please contact the support team and provide them with the following correlation ID: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX
* XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX represents the correlation ID
SAP Cloud for Customer
Reproducing the Issue
- Go to E-Mail Integration work center
- Go to the respective views User Settings or Groupware Settings
- You see the mentioned error
Temporary glitch in the system or server, due to which the screen was not loaded.
Logout from the tenant and login. Go to E-mail Integration work center and access respective views User Settings or Groupware Settings.
You do not see the error.
E-mail Integration, Email Integration, User Settings, Groupware Settings, An unexpected server error occurred, Correlation ID, Groupware Integration , KBA , LOD-CRM-INT-OEM , Provisioning issues for OEM integration (eg iCRM) , Problem