SAP Knowledge Base Article - Public

2738885 - Cloud Data Source or its Data Deleted after Master or Page Layout Import

Symptom

You have imported a master layout or page layout, but afterwards you notice that either a cloud data source was deleted from the system or the data was deleted from the cloud data source.

Environment

SAP Cloud for Customer

Cause

When you download a master layout, it also downloads any embedded reports that are part of the layout. If these embedded reports are based on a cloud data source then during the page import this cloud data source is recreated. However editing a cloud data source deletes its data.

If the recreation of the data source fails due to inconsistencies, the cloud data source is deleted from the target system.

Resolution

Please remove any embedded reports that are involved in the layouts, and then export the layouts again.

To recreate the cloud data source, please download it from the source system and upload it again:

  1. Go to the Business Analytics work center, view Common Tasks.
  2. Click Download.
  3. Select your cloud data source and save it locally.
  4. Open the target system.
  5. Go to the Business Analytics work center, view Common Tasks.
  6. Select the button Upload and upload your data source.

Afterwards please also upload the data into the cloud data source again.

See Also

Help Center, Analytics Guide: Create and Edit a Cloud Data Source

Keywords

Cloud Data Source, business analytics, deleted, gone, data missing, layout import, page upload , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions