SAP Knowledge Base Article - Public

2736419 - SAP Jam - Can the sender email address be changed for email notifications?

Symptom

  • Customer wants to change the noreply@sapjam.com 'sender' email address for SAP Jam email notifications.

Environment

 SAP Jam

Reproducing the Issue

All SAP Jam emails come with 'sender' address- noreply@sapjam.com

Resolution

Currently, this is not possible.

The 'sender' address for all SAP Jam email notifications can only be noreply@sapjam.com due to DKIM and SPF requirements.

NOTE: The email 'sender' name, however, can be changed according to the customer's need. This is explained in KBA 2427357

See Also

2427357 -  SAP Jam: How to change the name of the email 'sender' in notifications

Keywords

Email Sender Jam email , KBA , LOD-SF-JAM-EML , Email Notification Issues , How To

Product

SAP Jam Collaboration 1811