- Customer wants to change the firstname.lastname@example.org 'sender' email address for SAP Jam email notifications.
Reproducing the Issue
All SAP Jam emails come with 'sender' address- email@example.com
Currently, this is not possible.
The 'sender' address for all SAP Jam email notifications can only be firstname.lastname@example.org due to DKIM and SPF requirements.
NOTE: The email 'sender' name, however, can be changed according to the customer's need. This is explained in KBA 2427357
2427357 - SAP Jam: How to change the name of the email 'sender' in notifications
Email Sender Jam email , KBA , LOD-SF-JAM-EML , Email Notification Issues , How To