SAP Knowledge Base Article - Public

2736036 - Approval is not Working Correctly for Condition "Created By Not equal to"

Symptom

When you set the Purchase Order approval condition as "Created By Not equal to (Employee ID),and the same employee creates the purchase order,the approval is still getting triggered.

Ideally system should trigger approval only when created by is not equal to that employee.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Customer created an approval rule and set the condition as :Created By Not equal to (enter Employee ID)
  2. Goto Purchase requests and orders
  3. Create a new Purchase Order (creator is the same employee)
  4. Approval is triggered

Cause

Customer should specify employee ID  in the conditions field instead of employee name.

Resolution

In the respective conditon, enter employee name instead of employee ID to resolve this issue.

Keywords

Created By Not equal to, Purchase Order Approval, Condition , KBA , AP-POP-PO , Purchase Order , How To

Product

SAP Business ByDesign all versions