SAP Knowledge Base Article - Public

2735943 - Freezing on model creation by importing data from Excel file in SAP Analytics Cloud (SAC)

Symptom

  • Freezing on model creation by importing data from Excel file in SAP Analytics Cloud (SAC)
  • If trying to create the model on the same draft data after re-logging on, message "The model already exists" appears for the model name field, and Create Model button becomes unavailable

Environment

  • SAP Analytics Cloud 2018.22.3

Reproducing the Issue

  1. Log on to SAC tenant.
  2. Navigate to Browse > Model.
  3. Import the problematic Excel file and then do some transformation.
  4. Type any model name.
  5. Click Validate Data button.
    => No data quality error is detected.
  6. Click Create Model button.
    => It is freezing there but never end.
  7. Log off and then re-log on.
  8. Repeat step 2 - 3 and then enter same model name as typed in step 4.
    => Message "The model already exists" appears for the model name field.
    => In this case, Create Model button is unavailable.
  9. Go back to model list.
    => Unable to find the model by the same name.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, import, draft, model, create, creation, loading, freezing, pending, end, unable, cannot, can not, fail, failed, failure , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , Problem

Product

SAP Analytics Cloud 1.0