SAP Knowledge Base Article - Public

2735002 - Company Logo Showing a White Background - Platform

Symptom

The company logo in the left corner above have a white background.

2018-12-20_14-11-38.png

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SuccessFactors All Modules - All Versions.

Reproducing the Issue

  1. Login into the instance.
  2. Check the left corner above.

Cause

If the image upload into the system does not have a transparent backimage and if the "Logo Background Container" is set as "Background color", the system will not disconsider the colorful backgroud.

Resolution

  1. Go to Admin Center, Theme Manager.
  2. Click on the name of the default theme to edit it.
  3. Open the Fine Tune option.

    2018-12-20_14-21-42.png

  1. Open the logo option

   2018-12-20_14-24-22.png

  1.   Select the "None" option.

   2018-12-20_14-26-06.png

See Also

 2537158 - Theme Manager - User Assistance Documentation link

Keywords

Theme Maganer; White Background; Logo in Theme Manager; , KBA , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors HCM Core all versions