SAP Knowledge Base Article - Public

2733185 - Resume Parsing Not Filling the Information in the Candidate Profile - Recruiting Management

Symptom

When the CV is being uploaded, the Resume Parsing is not filling the information in the Candidate Profile section.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SuccessFactors Recruiting Management - All Versions.

Reproducing the Issue

  1.  Go to the Careers tab, open the Candidate Profile 
  2.  Upload the Resume into the system.
  3.  Overwrite profile with the new information.
  4.  Check that the information is missing in the field.

2018-12-17_9-26-30.png

Cause

The Resume Parsing feature does not upload and fill custom fields in the Candidate Profile. Only Standard fields.

Resolution

It's a feature limitation the Parsing only fill in standard fields. Could be possible that some standard fields in the CPT are set as custom and if yes, they can be turned as standard to work again.

See Also

2081576 - Resume Parsing - Recruiting

2582786 - Candidate profile import and resume parsing

Keywords

Resume Parsing; Resume Parsing not working; Resume Parsing not filling the information; , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions