SAP Knowledge Base Article - Public

2733185 - Resume Parsing Not Filling the Information in the Candidate Profile - Recruiting Management


When the CV is being uploaded, the Resume Parsing is not filling the information in the Candidate Profile section.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SuccessFactors Recruiting Management - All Versions.

Reproducing the Issue

  1.  Go to the Careers tab, open the Candidate Profile 
  2.  Upload the Resume into the system.
  3.  Overwrite profile with the new information.
  4.  Check that the information is missing in the field.



The Resume Parsing feature does not upload and fill custom fields in the Candidate Profile. Only Standard fields.


It's a feature limitation the Parsing only fill in standard fields. Could be possible that some standard fields in the CPT are set as custom and if yes, they can be turned as standard to work again.

See Also

2081576 - Resume Parsing - Recruiting

2582786 - Candidate profile import and resume parsing


Resume Parsing; Resume Parsing not working; Resume Parsing not filling the information; , KBA , LOD-SF-RCM , Recruiting Management , Problem


SAP SuccessFactors Recruiting all versions