SAP Knowledge Base Article - Public

2732937 - Bad performance to access SAP Analytics Cloud (SAC) tenant and open story based on Live Data connection with SSO

Symptom

  • Bad performance to access SAP Analytics Cloud (SAC) tenant and open story based on Live Data connection with SSO

Environment

  • SAP Analytics Cloud 2018.22.3

Reproducing the Issue

  1. Use Open Story URL to open story based on Live Data connection with SSO in customer environment.
    => The performance is very bad.
    => Half of the time is spent to fetch ui assets from "assets.sapanalytics.cloud".

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, bad, performance, slow, logon, live, sso, idp, ui assets, cdn , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , Problem

Product

SAP Analytics Cloud 1.0