SAP Knowledge Base Article - Public

2730113 - Digital Boardroom doesn't show up on all 3 screens in SAP Analytics Cloud (SAC)

Symptom

  • Touch events in Chrome are not working on the second and third screens when Chrome spans across multiple screens.  This is causing Digital Boardroom touch events to not work correctly in a multi-screen environment.

  • Multi Desktop Full Screen extension for chrome is used to get Boardroom to show on all 3 screen, but it works on only 1.

Environment

  • SAP Analytics Cloud 2018.22
  • Google Chrome v70

Reproducing the Issue

  1. Use Digital Boardroom on Chrome across multiple screens, and attempt to interact with the content on the second or third screen.

Cause

The issue is caused by a bug introduced in Chrome v70, tracked at https://bugs.chromium.org/p/chromium/issues/detail?id=901399.

Resolution

The issue is scheduled for fixing in Chrome v72.

Workaround:

Temporary workarounds are to downgrade to Chrome v69 or deploy an early preview build of Chrome v72.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0