SAP Knowledge Base Article - Public

2730095 - 1811 - Duplicate Records in Job History after Termination Details update - Employee Central

Symptom

  • When modifying Termination Details of already approved Terminations, another sequence/record is inserted in Job History with the same effective date as the Termination records e.g. (2 of 2)
  • When deleting the duplicate Termination record, Termination Details are also deleted 
  • This is causing an issue with data replication to downstream systems 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SuccessFactors Employee Central - Job Information
  • SuccessFactors Employee Cenral - Termination 

Reproducing the Issue

  1. Go to any Terminated employee > Edit Termination Details > Save

    Termination1.png
  2. Go to Job History, see that a duplicate record was inserted

    Termination2.png

Cause

Behavior introduced by a code change in b1811.

Before b1811, the behavior was as follows:

1) Editing from Take Action > Employment Details used to insert a new record

2) Editing from the Employment Details portlet used to correct the existing record

In b1811, new record is inserted in both scenarios.

Resolution

We are currently working with the Engineering team and to see how this behavior can be corrected.

As a workaround, here's how you can avoid the data issues and replication issues:

1. Change Event and Event Reason of the duplicated Termination record to Data Change and Event Reason with no Employee Status 

Result:Termination Details retained.

2. If the duplicate record has to be removed, then the first step above should be carried out before deletion of duplicate record

Result:Termination Details retained.

 

We'll update this KBA as soon as more information is available.

See Also

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Keywords

ECT-110164, duplicate job info, termination details, edit, replication error, double termination records, termination workflow , KBA , LOD-SF-EC-JOB , Job Information & Propagation XML , LOD-SF-EC-EMP , Employment Information , Problem

Product

SAP SuccessFactors HCM Core 1811