SAP Knowledge Base Article - Public

2729086 - Access Context is not available for Campaign, Campaign and Campaign Responses and Campaign Response Count Data Sources

Symptom

You are trying to restrict one of the following Campaign data sources to accounts but it is not possible. For example data source Campaign (ID CODCAMP), Campaign and Campaign Responses (ID CODCAMPJ) and Campaign Response Count (ID CODCAMP_INBOUND).

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Business Analytics Work Center, View Design Data Sources.
  2. Show all and search for data source Campaign and Campaign Responses (ID CODCAMPJ).
  3. Open the data source.
  4. You will notice that the access context shows No Restrictions.

Cause

It is not possible to introduce the access context 1015 for the data source Campaign (ID CODCAMP) & Campaign Response Count (ID CODCAMP_INBOUND). Campaigns do not have a direct reference to customers. The reference is via account/individual customers or via account contact relationship. As these are independent entities, we cannot link them to campaigns.

The access context is also not available for the report Campaign Scorecard (ID CODCAMPJ_Q0003).

Resolution

As a workaround you have the option to create a new joined data source between Campaign Response Count (ID CODCAMP_INBOUND) & Account Master Data (ID CODCUSTOMER) to have an access restriction based on the access context.

See Also

2366796 - Best Practices for Modelling Data Sources and Reports - Performance

Keywords

access context, 1015, campaign, data source, accounts, Campaign Scorecard , KBA , LOD-CRM-PM-SLS , C4C Product Management - Sales , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Problem

Product

SAP Cloud for Customer all versions