SAP Knowledge Base Article - Public

2728522 - Error in Supplier Invoice or Credit Memo:"Quantity or amount exceeds invoice quantity or amount; see exception"

Symptom

In Supplier Invoice or Credit Memo, you get an error :"Quantity or amount exceeds invoice quantity or amount; see exception", even though the  quantity and net amount is correct in the preceding documents and follow up invoice document

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center
  2. Select Invoices and Credit memos view
  3. Search for the respective Supplier Invoice/Credit memo
  4. Select check:
    Quantity or amount exceeds invoice quantity or amount; see exception

Cause

The issue has happened because of 'Product Description' mismatch in reference items of relevant Purchase order and supplier invoice/credit memo.

Resolution

Please avoid changing product descriptions in follow up document of Purchase order, especially for free-text items

Keywords

Purchase Orders, supplier invoice, credit memo, Quantity or amount exceeds invoice quantity or amount, Product Description , KBA , AP-SIP-SIV , Supplier Invoice , Problem

Product

SAP Business ByDesign all versions