You would like to create a memo line rule that will allow you to find in a payment allocation, an external payment such as Point of Sales transaction or a Payment Sales Order via PaymentTransactionReferenceID. However, any rule you set does not seem to allow this scenario to work.
SAP Business By Design
It is because of the way our system handles its query which is External Id in case of Point of Sales Transaction and Payment Reference Id in case of Sales Order.
As explained in the Cause section, this is a limitation our system cannot overcome due to the way the query is designed.
You can alternatively create a DME reference rule to:
- Find a Point of Sale transaction via ExternalID.
- Find a Payment Sales Order via PaymentReferenceID.
External Payment, Point of Sales, payment allocation rule , KBA , AP-PAY , Payment Processing , Problem