You try to export Survey Results to Microsoft Excel and due the volume of data the system gets time out.
SAP Cloud for Customer
Reproducing the Issue
Go to the Surveys work center.
Go to the Surveys view.
Open the Survey.
Go to the Results facet.
Click on Export button.
The system is not able to export the survey to Microsoft Excel.
Due the large amount of data the system cannot export the data.
As a workaround to be able to export the results, you can add a filter in Surveys Results:
- Go to the Surveys work center.
- Go to the Surveys view.
- Open the Survey.
- Go to the Results facet.
- Click on Adapt and Edit Master Layout.
- Hover the mouse over the Export button.
- Click on Add Items.
8. Click on Add Pane.
9. Select Result List as visible.
10. Click on Apply.
11. Click on Adapt and End Layout Changes
The search options will be displayed.
Surveys, Results, Export , KBA , LOD-LE-SUR-EXE , Survey execution = runtime , How To