SAP Knowledge Base Article - Public

2728009 - Error when creating or editing Canvas reports although the ORD/ODS setup is correct - Finger Print: e45aed53c7ad81413fc7252969293ea176be431c

Symptom

Error when creating or editing Canvas reports although the ORD/ODS setup is correct.

Finger Print: e45aed53c7ad81413fc7252969293ea176be431c

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HCM Suite
  • Report Canvas

Reproducing the Issue

  1. Go to report center
  2. Try to Create / Edit a Canvas report
  3. Get Error

    ERROR.PNG

Cause

The issue is happenning due to incorrect JAM url under Authorized SP Assertion Consumer Service Settings in Provisioning.

The URL will have double colons instead of single one.

incorrectJAMUrl.PNG

Resolution

Correct the incorrect JAM url under Authorized SP Assertion Consumer Service Settings in Provisioning to resolve this issue

Keywords

Error when creating canvas report, Edit canvas report, The requested operation is not available, Jam Assertion URL, syntax in URL is wrong e45aed53c7ad81413fc7252969293ea176be431c , KBA , LOD-SF-ANA-ORD , Online Report Designer , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-ANA-ADV , Advanced Reporting (ODS) , Problem

Product

SAP SuccessFactors HXM Suite all versions