SAP Knowledge Base Article - Public

2727285 - "Failed to load. Tap to try again." error when opening stories in the SAP Analytics Cloud App for iOS

Symptom

The following error message appears instead of tables when opening stories in the SAP Analytics Cloud App for iOS:
"Failed to load. Tap to try again."

Environment

  • SAP Analytics Cloud 2018.20.2
  • SAP Analytics Cloud Mobile App (version 2.34)

Reproducing the Issue

  1. Create a responsive page story contains a table.
  2. Open the story on device with an iOS device.
  3. Notice that the table is not loaded.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, in-cell, in, cell, network, speed , KBA , LOD-ANA-APP-IOS , SAP Analytics Cloud Mobile app - iOS , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , Problem

Product

SAP Analytics Cloud 1.0