There is an error message 'Error No records found while previewing the Dunning id 123 while previewing the dunning letter.
SAP Business ByDesign.
Reproducing the Issue
Go to the Receivables workcenter.
- Go to Dunning View.
- Select a Dunning ID with In Preparation status.
- Click on Preview button and select Dunning Letter.
- There is an error message 'Error No records found while previewing the Dunning id 123(123 refers to the dunning id).
There is no Form template for the country as the Customer Account for the dunning run is country PQR(PQR refers to the country in question for the error).
You have to create a new form template for the country PQR by following the below steps.
1.Go to Application and User Management work center
2.Go to Business Flexibility view
3.Go to Form Template Maintenance sub view.
4.Select any existing form template Dunning Letter
5.Select Copy and choose As New Variant
6.Select country and language
After this you will be able to preview the dunning letter.
Preview dunning id, dunning id, dunning run , KBA , AP-DUE , Due Item Processing , Problem