I don't receive test email campaigns that are sent from a preview instance.
- SAP successFactors Recruiting Management (RCM)
- SAP successFactors Recruiting Marketing (RMK) stage
For security and spam reason, CRM campaigns emails are not sent from preview instances (RMK stage instance) to addresses not part of the Sap domain.
As a result, the email campaign feature can only be tested in production.
This is the current expected behavior. An enhancement request can be raised following the process in 2090228 - How to submit enhancement requests for SAP SuccessFactors products.
2437305 - Talent Community Emails not received
CRM, e-mail, campaign, staging, preview, receiving, received , KBA , LOD-SF-RMK-INT , Integrations with RCM, SSO, MOB, ONB etc , LOD-SF-RCM-CRM , Candidate Relationship Management , Problem