SAP Knowledge Base Article - Public

2725094 - Panel with Advanced Options is skipped during the onboarding process even the condition is met

Symptom

When process a candidate during an onboarding process, a panel with Advanced Options is skipped even the condition is met.

Process is finished without showing the last panel.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

Onboarding

Reproducing the Issue

Process a candidate with information meeting the condition of Advanced Options.

A panel with condition met should show up but not.

Cause

The key used in condition is defined in a multi-panel. So the key will be stored with postfix, which result in the condition is not met actually. 

For example, conditionKey is used in Advanced Options.

2018-11-27_14-44-14.png

But in HR Data, the key is stored as conditionKey_1 because the key is defined in a multi-panel.

 2018-11-27_14-43-41.png

Resolution

In Advanced Options, use a key defined in single panel.

Keywords

Advanced Options, multi-panel, panel skipped, , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

Product

SAP SuccessFactors Onboarding all versions