SAP Knowledge Base Article - Public

2724984 - FEATURE_DISABLED Company instance not enabled for SFAPI! - Recruiting Management

Symptom

When running an Integration that uses SFAPI, the Integration received an error that say's FEATURE_DISABLEDCompany instance not enabled for SFAPI!

SFAPIError1.jpg

NOTE: Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SuccessFactors Recruiting Management (RCM)

Reproducing the Issue

1. Run the Integration that uses SFAPI

2. Received the error FEATURE_DISABLEDCompany instance not enabled for SFAPI!

Cause

SFAPI Webservices is not enabled in the Instance

Resolution

To Fix this error you just need to enable the SFAPI Web Services in the Provisioning.

1. If you have access to Provisioning just go to Company Settings and Enable the SFAPI Webservices.

SFAPIError2.jpg

2. If you do not have accesss to Provisioning, please contact your Implementation Partner to have it enabled. For more information regarding contacting Implementation Partnerm please refer to KBA 2149831 - Contacting Professional Services, Partner and Account Management Team - SuccessFactors Cloud

See Also

2161909 - How to enable SFAPI in SuccessFactors

2149831 - Contacting Professional Services, Partner and Account Management Team - SuccessFactors Cloud

Keywords

Error SFAPI SFAPI not Enabled   , KBA , LOD-SF-RCM-INT , Integrations & Intelligent Services , Problem

Product

SAP SuccessFactors Recruiting all versions