SAP Knowledge Base Article - Public

2724870 - b1811 - DELETE operator via Compensation Import error: "[A matching record does not exist in system. So delete operation cannot be performed.]"

Symptom

When importing Compensation information with the intent to delete record(s), an error from the Import Employee Data UI is returned instead stating that "A matching record does not exist in system. So delete operation cannot be performed."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

1. Prepare the Compensation information load file, operation column must have "DELETE" value, without quotes:

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2. Validate or Import the Compensation Information load file:

Result: "A matching record does not exist in system. So delete operation cannot be performed."

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Cause

Sequence number (seq-number) is either disabled or not configured from the compInfo HRIS Element:

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Resolution

Please enable or configure seq-number field in Compensation information (compInfo) HRIS Element either from Manage Business Configuration:

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Put a value for the sequence number (seq-number) column of the Compensation information load file depending on the record that you want to delete via import:

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Result:

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See Also

2706395 - 1811 - Employee Central Release Information FAQ

Keywords

ECT-103297, error, DELETE operator, Compensation Information Delete, Import DELETE, comp record , KBA , LOD-SF-EC-EDP , Employee Data Imports , LOD-SF-EC-CMP , Comp Info,Recurring & Non Recurring , Problem

Product

SAP SuccessFactors HCM Suite 1811