SAP Knowledge Base Article - Public

2724750 - Product Description can be Modified from a Sales Quote

Symptom

The description of Products added to Sales Quotes can be edited in the respective facet although the original it's part of the Product

Environment

SAP CLOUD FOR CUSTOMER

Reproducing the Issue

  1. Go to the Sales Workcenter.
  2. Go to the Sales Quotes workcenter view.
  3. Open ABC (ABC represents a Sales Quote that includes Products).
  4. Click Edit.

Results :  Not only the quantity but also the Product description and other elements of the Product can be modified without hindrance.

Cause

Users can change the product description after adding a product in the Sales Quote, however, the Product remains with the same name as the Product Master data.

Hence the change induced in Sales Quote ABC will not be propagated to other Sales Quotes, or to the Products Administration.

Resolution

This is the current system behavior.

Keywords

Product Description, Product, Sales Quote. , KBA , LOD-CRM-PRO , Products , LOD-LE-CQP , Customer Quote Processing , Problem

Product

SAP Cloud for Customer all versions