SAP Knowledge Base Article - Public

2724447 - One story keeps loading and is unable to be opend in SAP Analytics Cloud (SAC)

Symptom

  • One story keeps loading and is unable to be opend in SAP Analytics Cloud (SAC)

  • This issue started to happen right after the last upgrade

  • In Chrome console mode, the error below shows:

    Uncaught (in promise)
    e.exports.sap.fpa.ui.infra.common.Exception {code: "STORY_MIGRATION_FAILURE", message: "Something went wrong while converting story to the latest format", severity: 0, stack: "Error: Error: Attempting to get value from invalid…e_of_main-chunk.3d425544a1683b2886a8.js:2:464998)", previous: null, …}
    code: "STORY_MIGRATION_FAILURE"
    component: ""
    message: "Something went wrong while converting story to the latest format"
    previous: null
    severity: 0
    stack: "Error: Error: Attempting to get value from invalid JSON object at Object.t.getProperty (https://assets.sapanalytics.cloud/production/uiAssets-2018.21.2/uiAssets/app.chunk.10.slice_of_main-chunk.3d425544a1683b2886a8.js:2:826784) at Object.setPropertiesBasedOnPreferences (https://assets.sapanalytics.cloud/production/uiAssets-2018.21.2/uiAssets/app.chunk.10.slice_of_main-chunk.3d425544a1683b2886a8.js:2:797265) at Object.migrate (https://assets.sapanalytics.cloud/production/uiAssets-2018.21.2/uiAssets/app.chunk.10.slice_of_main-chunk.3d425544a1683b2886a8.js:2:797029) at https://assets.sapanalytics.cloud/production/uiAssets-2018.21.2/uiAssets/app.chunk.10.slice_of_main-chunk.3d425544a1683b2886a8.js:2:465214 at Array.forEach (<anonymous>) at Function.e._migrate (https://assets.sapanalytics.cloud/production/uiAssets-2018.21.2/uiAssets/app.chunk.10.slice_of_main-chunk.3d425544a1683b2886a8.js:2:465185) at Function.e.migrate (https://assets.sapanalytics.cloud/production/uiAssets-2018.21.2/uiAssets/app.chunk.10.slice_of_main-chunk.3d425544a1683b2886a8.js:2:465072) at https://assets.sapanalytics.cloud/production/uiAssets-2018.21.2/uiAssets/app.chunk.10.slice_of_main-chunk.3d425544a1683b2886a8.js:2:465027 at Array.forEach (<anonymous>) at Function.e.migrateVizDefinitionFromStory (https://assets.sapanalytics.cloud/production/uiAssets-2018.21.2/uiAssets/app.chunk.10.slice_of_main-chunk.3d425544a1683b2886a8.js:2:464998)"
    utCustomOptions: null

Environment

  • SAP Analytics Cloud 2018.21.2

Reproducing the Issue

  1. Open the story.

  2. The story keeps loading and can never be opened.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0