SAP Knowledge Base Article - Public

2724067 - Employee not appearing in search option when uploading in document Center-Onboarding

Symptom

  • Customer searching for employee in document center with first name and last name, employee is appearing in the results area, But when customer trying to upload a document under "single upload" option, they are not able to search the candidate from the "employee" option

Environment

  • Applicable to All DataCenters.
  • Document Center.
  • Onboarding.

Resolution

  •  while using single upload option in Document Center , Customer need to search for the employee in the format:(Lastname,Firstname)
  • If they search in above format,they can find the user in document center.

Keywords

  •  Dcoument centre
  • Single upload
  • Doc center
  • Documnet centre error
, KBA , LOD-SF-OBD-DOC , Document Center, Documents , Problem

Product

SAP SuccessFactors Onboarding all versions