SAP Knowledge Base Article - Public

2723781 - Name in Chinese Field - In Panel its showing the correct value but in PDF its populating wrong-Onboarding

Symptom

  •  Customer have a field in our Onboarding APAC process named " Name in Chinese". when we are inputting the value in Panel in chinese characters its populating correctly but the same value which is mapped in the PDF form is populating wrongly.

Environment

  • Applicable To All DataCenters.
  • Forms.
  • Panels.

Cause

  •  Font Name is root cause for letters distort in chinese language.

Resolution

  •  To print Chinese symbols correctly, Customer need to change font name to “Arial unicode MS”.
  • If any other font name had been choosen,then value wont appear properly for chinese language.

Keywords

  •  Onboarding
  • Chinese language
  • forms
  • Panels
, KBA , LOD-SF-OBD-FRM , Forms, PDF, E-Verify and Compliance Forms etc. , How To

Product

SAP SuccessFactors Onboarding all versions