SAP Knowledge Base Article - Public

2722686 - Application Error while creating Offer Letter - Recruiting Management

Symptom

When creating an offer letter, an application will pop up. "fingerprint=d8198bba51d18a6d2e48de9d0b688e5c3f816c9c" is included on the error.

Environment

Successfactors Recruiting Management

Reproducing the Issue

1. Create an offer letter

2. Once you clicked Next, application error will pops up

Cause

At least one vendor should be selected and "SuccessFactors" should be the default selected vendor if customer does not require any external vendors.

Resolution

Please follow the following steps:

1. Go to Admin Center -> Tool Search: Configure Document Management

2. Choose SuccessFactors

2018-11-21 06_33_59-[PLT-69914] User's could not access documents - SuccessFactors JIRA - Internet E.png

See Also

Offer Letter - Recruiting Management

Keywords

d8198bba51d18a6d2e48de9d0b688e5c3f816c9c, application error on offer letter, offer letter error, Configure Document Management , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem

Product

SAP SuccessFactors Recruiting all versions