SAP Knowledge Base Article - Public

2722614 - Application error occured in Lineage Chart

Symptom

Searching in Lineage Chart with an error message (null error id).

 Exact error message.jpg

Environment

  • SAP Success Factors Succession Management
  • Lineage Chart v11

Reproducing the Issue

1. Go to Succession > Lineage Chart
2. Search for a user on the text box
3. Error Message pops out (null details)

Cause

Possibly caused by an empty role name in Learning Activity XML

Resolution

For support only / partners with access to Provisioning:

Check all the permissions in Learning Activity XML if there is an empty role name. See screenshot below for example.

Provisioning.jpg

See Also

2486303 - Lineage Chart: XML parsing error

Keywords

Lineage Chart, Learning Activity, Error message , KBA , LOD-SF-SCM-ORG , Succession Org Chart , Problem

Product

SAP SuccessFactors HCM Core 1811