SAP Knowledge Base Article - Public

2722536 - [Expected Behavior] New Hire Activities is not being triggered and created - Onboarding

Symptom

  •  New Hire Activities (OnboardingProcess objects) are not being created for candidates
    • Specifically, these are not being created for new hires with a StartDate equal to 10 days or more in the past

Environment

  •  SAP SuccessFactors Onboarding

Reproducing the Issue

  1.  Create a candidate in Onboarding.
  2.  Use a value for the StartDate equals to 10 or more days in the past. 
  3.  New Hire activities with not be triggered and created. 

Cause

  •  As per our Development team, this is a hard coded logic in the current offering of Onboarding.  
  •  Only up to 10 days in the past can be use as value in the Start Date field/WotcStartDate key in Onboarding to still trigger the creation of NHA. 
  • New Hire Activities should have enough time to be completed by the Hiring Manager/HR Manager.

Resolution

  1.  Only up until 10 days in the past can be use as a value in Start Date in order for New Hire Activities to still be triggered.

Keywords

  •  Onboarding
  •  New Hire Activities
  •  Expected Behavior
, KBA , LOD-SF-OBD-NHA , New Hire Activity , Problem

Product

SAP SuccessFactors Onboarding 1805