SAP Knowledge Base Article - Public

2722453 - My Offers links on Mobile Apply page send candidates back to RCM

Symptom

The My offers link on the Mobile Apply page under Options/ My offers or Jobs applied/View/Accept Offer all bring the candidate back to the legacy RCM career site without the Mobile Apply wrapper.

Environment

  • SAP SuccessFactors Recruiting Management
  • Mobile Apply

Reproducing the Issue

  1. The candidate logs into his profile and reaches Mobile Apply page
  2. Candidate selects Options/My Offers or Selects Jobs Applied tab then selects the job with Pending Offers and selects View/Accept Offer...
  3. Instead of remaining on the Mobile Apply page, the candidate is redirected to the RCM career page's legacy layout in the My Offers tab.

Resolution

This is the expected behaviour. My Offers is an RCM feature and does not have a Mobile Apply equivalent.

To submit an enhancement request, please follow KBA 2090228 - How to submit enhancement requests for SAP SuccessFactors products.

See Also

2484614 - Some sections are missing on the Mobile Apply page

Keywords

RMK wrapper, my offer RMK layout, my offer, , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , LOD-SF-RCM-MOB , Mobile Interface, Mobile Apply , Product Enhancement

Product

SAP SuccessFactors Recruiting all versions