SAP Knowledge Base Article - Public

2722298 - Post Code Mapping Incorrectly to Canada Personal Tax Credits Return Form

Symptom

Candidate enters B7F4J9 as post code during the process or the application process, but on form it display B7FJ9

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Completed to Employee Step
  2. Sign the forms
  3. when you view the  Canadian Personal Tax Credits Return Form
  4. Postcode is missing a digit

Cause

Postcode was entered incorrectly

Resolution

  1. The Canadian Personal Tax Credits Return Form is expecting a space between the post code
    So it can automatically remove the space before displaying it on the form
  2. If you do not enter a space between the postcode B7F 4J9  a digit will be remove

Keywords

 Canada Personal Tax Credits Return Form, Compliance, Postcode , KBA , LOD-SF-OBD-FRM , Forms, PDF, E-Verify and Compliance Forms etc. , Problem

Product

SAP SuccessFactors Onboarding all versions