SAP Knowledge Base Article - Public

2721477 - Request to Open Ports to Integrate C4C system with other systems

Symptom

When customer wants to Integrate C4C system with other systems, respective ports should be opened depending on the port.

Reproducing the Issue

Below information is required from customer's side:

Source (IP or hostname): 
Source port (if required):
Destination (IP oder hostname): 
Destination port: 
Protocol: 
Time frame: 
Responsible persons for the entry (minimum 2 persons): 
Description of communication:  (email/phone)

Cause

Web outbound access for C4C systems should go thru proxy. In order to allow ports 44300, 44301.Please provide us destination URL/IP.

Resolution

Along with the required information, please create an incident for the same to Cloud support.

Keywords

Ports , KBA , AP-RC-UIF-ACC , UI Runtime Accessibility Issues , How To

Product

SAP Cloud for Customer all versions