SAP Knowledge Base Article - Public

2719901 - Creation Of Task Using The Local User Current Time

Symptom

When creating a new task, you are expecting the system to bring the user's current time in the Start Date/Time and the Due Date/Time fields.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Activities work center.
  2. Go to the Tasks view.
  3. Click the New button.

Result: the Start Date/Time and the Due Date/Time fields are showing in the future. They are rounded up to the next full half an hour, for example: 30 minutes ahead of user's current time.

Cause

This is the current system behavior. It is not supported to configure the Start Date/Time in the local user's time stamp.

This behavior also applies for Appointments.

Resolution

You may check the SAP Customer Influence Site and submit an idea: https://influence.sap.com/SAPCloudforCustomer

With SAP Cloud Service Center, you also have the option to receive a customer-specific development.

You can find more details about the services offered by the Cloud Service Center on https://www.sap.com/services/application-development.html . You can contact the Cloud Service Center as follows:

  1. If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder
  2. If you are a customer: please use the little blue box “Contact Us” shown on the very right-hand side of https://www.sap.com/services/application-development.html , choose “Contact Us”, choose “Services”, choose “SAP Custom Development” and complete the page.

Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.

Keywords

Future, Task, Appointments, Time, Start Date, Due Date/Time , KBA , LOD-CRM-ACT , Activities , How To

Product

SAP Cloud for Customer add-ins all versions