SAP Knowledge Base Article - Public

2719901 - Creation of Task Using the Local User Current TIme

Symptom

While creating a new task, you are expecting the system to bring the user current time in the Start Date/Time and Due Date/time.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Activities work center.
  2. Click on Tasks.
  3. Click on New.
  4. Result: the Start Date/Time and Due Date/Time are showing in future for example: 30 minutes ahead of your current time.

Resolution

This is the current system behavior, SAP Cloud for Customer does not support to configure the Start Date/time in the Local User time stamp.

Please note that this behavior also applied for Appointments.

An alternative option may be to check the SAP Customer Influencer Site to submit an idea: https://influence.sap.com/SAPCloudforCustomer.

You can find more details about the services offered by the Cloud Service Center on https://www.sap.com/services/application-development.html .

You can contact the Cloud Service Center as follows:

  1. If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder.
  2. If you are a customer: please use the little blue box “Contact Us” shown on the very right-hand side of https://www.sap.com/services/application-development.html, choose “Contact Us”, choose “Services”, choose “SAP Custom Development” and complete the page.

Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.

Keywords

Future ; Task; Appointments. , KBA , LOD-CRM-ACT , Activities , How To

Product

SAP Cloud for Customer all versions