SAP Knowledge Base Article - Public

2719890 - IDoc processing time in S/4HANA Public Cloud

Symptom

Your business process involves posting a Goods Receipt via idoc type MBGMCR, from the SAP Cloud Platform into the S/4Hana Public Cloud. You notice that the idoc is not processed immediatley and it takes a few minutes before the IDOC is successfully processed.

Environment

  • SAP S/4HANA Cloud 1811 
  • SAP S/4HANA Cloud 1902 

Reproducing the Issue

  1. Transfer a Goods Receipt request via idoc type MBGMCR
  2. Check the status of the idoc in the 'Message Dashboard' APP 
  3. The status remains in 'In Process' for several minutes before it is successfully processed.

Cause

For overall performance reasons the processing of idocs is carried out in the background. The jobs are scheduled to run every 15 minutes.

Resolution

This is the standard delivered content which currently cannot be changed.

Keywords

APS_COM_CA_EXEC_IDOC, MBGMCR, MBGMCR03, BAPI_IDOC_INPUT1, RSE0EDY-SELECT_BAT,  SAP_COM_0108, SALE, WE20, immediate, immediately. , KBA , MM-IM-GF-IDOC , IDocs IM , Problem

Product

SAP S/4HANA Cloud 1811 ; SAP S/4HANA Cloud 1902