Symptom
Per b1811 release, customer would like to use the feature the associate business rules to create a custom tile.
Environment
SAP SuccessFactors Platform / BizX
Reproducing the Issue
- Customer is following the instructions contained here: 2725487 - Custom Tiles Based on Business Rules
- User goes to Admin Center > Configure Business Rules > Create New
- Under Rule Scenarios, there is no option for Custom Tile
Cause
Customers don't have Onboarding 2.0 enabled in their instances.
Resolution
Customer needs to have Onboarding 2.0 enabled to use this feature. Currently, rule-based custom tiles are only supported for customers who have this feature enabled. Please contact your Partner or Customer Support to verify if your instance has Onboarding 2.0 enabled and ask to enable it.
How to check if the instance has Onboarding 2.0?
You can check if customer has this option enabled by going to Provisioning > Company Settings, and search for "DO NOT USE - FOR ROE". This option needs to be enabled to have Onboarding 2.0
See Also
Keywords
custom tile, configure business rules , KBA , LOD-SF-PLT , Foundational Capabilities & Tools , Problem
Product
Attachments
Onboarding feature provisioning.png |