SAP Knowledge Base Article - Public

2719822 - Time Off Workflow Request Subject Header shows 'read error'

Symptom

Subject header for Time Off workflow request details shows 'read error' instead of Employee Time: (mm/dd/YYYY - mm/dd/YYYY): Employee First Name Employee Last Name

TOwfrequest_readError.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Employee Central Time Off

Cause

Issue occurs when Employee Time Object definition is not secured but Respect Permission flag on the corresponding time off workflow confiiguration is set to Yes

EmployeeTimeObjectDefinitionSecurity.png

WFConfigAbsenceRequest.png

Resolution

If Employee Time object definition security is not enabled, Respect Permission flag for the Time Off workflow configuration must be set to No. Respect Permission flag in the workflow configuration must only be set to Yes when Employee Time object definition is secured.

Note: Change to the workflow configuration will not take effect for the existing workflow requests where issue has occured due to existing reference of the workflow requests to the old workflow configuration. To display proper subject header details for the time off request, affected time off workflows may be withdrawn/declined and then resubmitted for approval.

This issue will get patched on december 7.With this fix, system checks have been added to prevent the issue if the the permission setting in the Employee Time object definition does not align with the Respect Permission setting in respective time off workflow confiiguration.

Keywords

Time Off, Leave Request, Workflow Request, read error, workflow details, Employee Time, Workflow, Respect Permission, 1811, TIM-7435, PTCH-28950 , KBA , LOD-SF-EC-TIM , Time-Off , LOD-SF-EC-WFL , Workflow & Trigger (Rules & XML) , Bug Filed

Product

SAP SuccessFactors HCM Core 1811