SAP Knowledge Base Article - Public

2719681 - Schedule report pop up not showing after clicking Export to Excel - Advanced Reporting

Symptom

After clicking 'Export to Excel' option under any Canvas report, the pop up stating 'ReportName is successfully scheduled. You can find it in View Schedules.' does not appear.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Report Scheduled.jpg

Environment

  • SAP SuccessFactors Workforce Analytics
  • Report Center
  • Advanced Reporting

Reproducing the Issue

  1. Run any Canvas report in Report Center.
  2. Click at 'Export to Excel'
  3. Select Any Format

Export To Excel.jpg

  1. The screen loads up but does not show any pop up informing that it was scheduled.
  2. Go to View Schedules.

View Schedules.jpg

  1. You can find the report located under 'My Jobs' after Exporting to Excel.

Demo Report Scheduled.jpg

Resolution

This is a known issue, and the Engineering team is already working for a fix. Currently there are no known workarounds, but the Export to Excel function was not affected.

See Also

2520999 - Report Center - View Schedules (Report & Jobs Scheduled)

2642888 - How to Export a Pivot Table to Excel - Online Report Designer

Keywords

Analytics Report Canvas Pop Up Window Not Showing View Schedules , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, ORD) , LOD-SF-ANA-ODS , Advanced Reporting , Problem

Product

SAP SuccessFactors HCM Suite 1811