SAP Knowledge Base Article - Public

2718861 - PersonIdsConnector

Symptom

What are the details of the PersonIdsConnector

Environment

 SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

Checking on reports or running a connector, one may see the PersonIdsConnector as the last update user or the connector running

Cause

We've been announcing about Person GUID and Person ID External in our customer webinar sessions for more than a year now. As per our Product Management Team, customers need to ensure that the PERSON_GUID and PERSON_ID_EXTERNAL fields are being populated for all their users. We are thus, assisting our customers by doing an initial mass population of all existing users with this data, so all that’s left is to ensure that their mechanism for ongoing sync accounts for the population of these two fields. The PersonIdsConnector is how this is updated and why you are seeing it

The PersonIdsConnector is scheduled to run at 3AM UTC

It is not listed in the connectors on the LMS system, it is a background job to synch the users

Keywords

PersonIdsConnector, Person GUID, PERSON_ID_EXTERNAL, PERSON_GUID , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-CON , Connectors , Product Enhancement

Product

SAP SuccessFactors Learning all versions