SAP Knowledge Base Article - Public

2717897 - Default Visit Duration and Default Calendar Time Slot Cannot Be Changed

Symptom

Both the default visit duration and the time slots in the Calendar are by default set at half an hour.

Environment

SAP Cloud for Customer

Resolution

The default settings cannot be changed. The configuration comes by default. However, you can edit the time slot and the visit duration manually.

Should your business require this feature, please post a request on the Influencer page: https://influence.sap.com/SAPCloudforCustomer.

Another option would be to consider creating your own PDI solution, or to contact the SAP Service Center to create it for you.

You can find more details about the services offered by the Cloud Service Center on https://www.sap.com/services/application-development.html .

You can contact the Cloud Service Center as follows:

  1. If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder.
  2. If you are a customer: please use the little blue box “Contact Us” shown on the very right-hand side of https://www.sap.com/services/application-development.html, choose “Contact Us”, choose “Services”, choose “SAP Custom Development” and complete the page.

Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.

Keywords

Visit, Duration, time, time slot, , KBA , LOD-CRM-ACT-VST , Visit Planning , Problem

Product

SAP Cloud for Customer all versions