SAP Knowledge Base Article - Public

2717556 - Sales Quote Not Submitted For Reapproval

Symptom

The sales quote is not submitted for reapproval when the total price is changed or if there is any edit.

Environment

SAP Cloud For Customer

Reproducing the Issue

  1. Go the Sales work center.
  2. Choose the view Sales Quote.
  3. Find XYZ. (XYZ represents sales quote ID)
  4. Check for Approval status as approved.
  5. Go to Products tab.
  6. Choose the product.
  7. Adjust the product price.
  8. Choose the button Save.

The sales quote approval status is still Approved.

Cause

The sales quote reapproval is not triggered because the scoping question “Do you want to control the reset of the approval status and output status via work flows?" Is scoped, this scoping question disables the automatic reset of approval status if the quote is edited.

Resolution

  1. Go to the Business Configuration work center.
  2. Choose Implementation Project view.
  3. Choose button Edit project scoping.
  4. Go to the step 4 Questions.
  5. Choose Sales view.
  6. Under Sales choose New Business.
  7. Under New Business choose Sales Quotes view.
  8. Choose Re-Submit of Sales Quotes view.
  9. Here the question “Do you want to control the reset of the approval status and output status via work flows?” Deselect the check box and save it.
  10. Now the Quotes will be Re-Submitted when there is any edit on the quote.

 

Keywords

Sales Quote, Reapproval,Approve quote , KBA , sales quote , approve quote , LOD-LE-CQP , Customer Quote Processing , Problem

Product

SAP Cloud for Customer 1808 ; SAP Cloud for Customer 1811